Our engineers will perform scheduled updates on switching hardware in the Perth DC, this will require a device reboot.
A subset of customers with physical internet connections serviced from the Reseau Perth Data center - Customers will not be able to connect to the internet or hosted services during this time, hosted workloads will still be accessible externally and continue to operate as normal.
Customers affected by this outage will be notified directly by their account manager, if you are unsure if your service will be impacted by this outage please do not hesitate to contact the support desk - firstname.lastname@example.org
or your account manager.
The outage time allowing for the devices to reboot is expected to be less than 5 minutes.
Technicians will continue to closley monitor the environment post update for any abnormal metrics