Voice Functionality Issues

Incident Report for Reseau

Resolved

The transient issues that we experienced were due to a large number of phone number ports happening. These have now been completed and performance is back to normal. We appreciate your patience.

Posted Mar 18, 2020 - 12:07 AWST

Investigating

Our upstream provider is having issues with their services. This is, in turn, affecting some voice administration tasks that customers have requested and some phone functionality. Calls are still working as normal. As soon as we have further information, it will be provided.

Posted Mar 18, 2020 - 11:12 AWST

This incident affected: Voice Services - AUS (Broadsoft).